Category Archives: Communication

Customer Service at Every Level

Both of our air conditioning units had died, and I was dreading the process of replacing them. I put off the work all winter long because I was anticipating a hassle. Instead, I was amazed at the courtesy, respect, and professionalism I experienced. What struck me most was how consistent the service was from everyone…
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3 Ways to Overcome a Weakness

You don’t have to lead for very long before you run into your own weaknesses. Whether you saw the weakness in yourself or someone else pointed it out to you (maybe in the comments of a 360 review), you are now looking squint-eyed at an obstacle to your success. [spacer] Assess your Situation It makes…
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