Blog: Communication

build lasting trust 2

6 Strategies to Build Lasting Trust (Part 2)

September 18, 2017

Are you instinctively suspicious when someone says the words, “Trust me.”? I am. And it’s not just because I have been burned by people who told me to trust them. It’s because real trust is…read more

build lasting trust 1

6 Strategies to Build Lasting Trust (Part 1)

September 11, 2017

There are two approaches to building trust: the fast track and the slow road. Together, they can create a bridge to powerful and meaningful relationships at work. We’ve talked about how to build trust fast…read more

build trust in 30 minutes

2 Ways to Build Trust in Under 30 Minutes

August 28, 2017

This is not a gimmick. You can actually build meaningful trust with someone in only 30 minutes. I purposefully practice these two simple methods in conversations almost every day, and I promise you that it…read more

building trust

Building Trust: Fast and Slow

August 10, 2017

Trust is the magic pixie dust of leadership. If you’ve got it, you can fly. But if you don’t have trust, even simple things become hard. That’s why one of the must-have traits of a…read more

behavioral style

What is Wonder Woman’s Behavioral Style?

June 14, 2017

The highly anticipated DC Comics film Wonder Woman exceeded expectations last weekend by capturing $100.5 million at the box office. Wonder Woman has been saving the world for more than 75 years, from the comic…read more


Hearing Truth When You’re in Power 

May 17, 2017

Last week, I watched the movie Hidden Figures, which included a clip of Dr. Martin Luther King, Jr. pronouncing these words:*   “We think we are rendering a great service to our nation. For this is…read more

toxic leadership

How to Handle Feedback that Stings – #3

February 23, 2017

Of all the feedback I’ve ever heard, this one hurt the most, because it came from the person I care about the most.   I believe that leaders are under moral obligation to use their…read more


How to Handle Feedback that Stings – #2

February 8, 2017

As a leader, do you have a trusted associate who will shoot straight with you, even if the problem is you? I’ve been blessed to have several of those people in my life. King Solomon…read more


How to Handle Feedback that Stings – #1

February 1, 2017

Feedback is a big deal.   Employees say they want more of it. Managers don’t think employees can handle it. And everyone struggles with how to have difficult conversations when the feedback might be perceived…read more

giving feedback

The Costly Gift of Giving Feedback

January 25, 2017

And Why We Put Off Employee Reviews “I will not offer a gift that costs me nothing.” The biblical story of King David tells of a time when one of his subjects offered to freely…read more