Your Employees Are Lying to You

Your employees are lying to you every single day. And it’s not their fault — it’s yours.
Opening the Door to Influence

Ever try to give feedback and feel like you hit a wall? The harder you push, the more they dig in.
Appreciating Others

What’s the number one thing employees want from their managers and almost never get? Appreciation. Not a raise, not a reward. The simple, direct acknowledgment that what they did mattered.
Leaders are Skilled and Intentional Listeners

Most leaders think their job is to communicate to cast vision, direct their teams, persuade, and motivate. And it is. But the half of communication that gets skipped is listening, and it’s the half that actually builds trust.
Why Leadership Communication Breaks Down

Two senior managers were on the verge of a blow-up that had the whole office walking on eggshells. What resolved it wasn’t a mediation session or a difficult conversation. It was one page from a DISC report.
Get Built: What the Best Teams Have

I’m a big fan of teams, not because they are perfect, but because they are often the best option for achieving results that would be impossible for individuals.
Leadership ROI — A Three Word Definition

John Maxwell says leadership can be summed up in one word—influence. It’s hard to argue with one of the most widely acclaimed leadership experts of our generation.
Three Levels of Awareness

Recently, I was invited to address the senior leaders of the 82nd Airborne Division at Fort Bragg, NC. The 82nd is the world’s most elite light infantry unit. They jump out of airplanes behind enemy lines, and their mission is to forcibly gain entry to enemy territories to secure key targets.
How Your Competence is Making You Ineffective

Most executives I have worked with are what I call multi-competent. They are good at many things. For the last few decades, they have honed their skills across multiple domains.
2 Ways to Build Trust in 30 Minutes

This is not a gimmick. You can actually build meaningful trust with someone in only 30 minutes. I purposefully practice these two simple methods in conversations almost every day, and I promise you that it works.
Of course, this level of trust is not strong enough to drive a truck over right away. But it is the first plank on a bridge of trust that should hold your weight as you start across.