Leaders are Skilled and Intentional Listeners
Most leaders think their job is to communicate to cast vision, direct their teams, persuade, and motivate. And it is. But the half of communication that gets skipped is listening, and it’s the half that actually builds trust.
Why Leadership Communication Breaks Down
Two senior managers were on the verge of a blow-up that had the whole office walking on eggshells. What resolved it wasn’t a mediation session or a difficult conversation. It was one page from a DISC report.
Leadership ROI — A Three Word Definition
John Maxwell says leadership can be summed up in one word—influence. It’s hard to argue with one of the most widely acclaimed leadership experts of our generation.
Three Levels of Awareness
Recently, I was invited to address the senior leaders of the 82nd Airborne Division at Fort Bragg, NC. The 82nd is the world’s most elite light infantry unit. They jump out of airplanes behind enemy lines, and their mission is to forcibly gain entry to enemy territories to secure key targets.
How Your Competence is Making You Ineffective
Most executives I have worked with are what I call multi-competent. They are good at many things. For the last few decades, they have honed their skills across multiple domains.